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Sound Advice

  • Keep your phone within your sight and within reach when you are out and about.
    • 23% of victims were using their phones or had them
      on display when they were targeted.
    • Groups carry out two thirds of mobile phone robberies.
    • Mobile phone crime is higher in city centers.
    • 48% of victims of mobile phone theft are under the age
      of 18 years old.
  • If you need to use your mobile phone, go to a busy area where there are lots of people around.
  • If you leave your mobile handset in your vehicle, it should be concealed and stored safely in a locked glove compartment.
  • Do not text and walk at the same time, you won't be concentrating on the roads or your surroundings.
  • Ensure you register your phone with the network operator, so that if it is stolen they can bar the handset and SIM card.
  • Make a note of your individual IMEI number located underneath your battery on the handset.
  • In the event of your phone being stolen, you must inform the police as soon as possible, providing details of the;
    • Make
    • Model
    • Phone number
    • Pin number
    • IMEI number
  • You will need to get a crime reference number from the police in order for your insurance claim to be processed.